License is sold and headed to the dealer who has the right to sell it to the customer. If the end customer contacts us directly we refers him to the dialer.

No, but in this case it is necessary to require re-activation for the new hardware.

You can write to support@undesktop.com or contact us at 0039 05831748991.

For problems that require a Thinstuff developer there is an advanced technical support with fee.

The choice of server hardware is very conditioned by the applications that people use, for office applications (office, email, web browsing) it is recommended the following valuation: consider the minimum performance of a PC for one user, for 5 users should be 2.5 times at least, for 10 users 5 times at least.
This means, for example, that if one user works well with a Pentium 4 1.5 Ghz and 512MB of RAM, to let 5 users work, you will consider the power of this machine multiplied by 2.5, like a Pentium Dual Core with 1.5 GB of RAM.

Contrary to what you might imagine, the use of a computer by 5 users is not equivalent to its use by 1 user because the operating system uses techniques of memory management sharing that make an application started 5 times occupies the memory of a single start, plus differences related to individual sessions. That means that hardware is fully exploited and it's possible to use ordinary machines for running more desktop at the same time.

Absolutely! It's the most economical and easy way to do it: you just buy ThinStuff software and install it, the machine is ready for usage by multiple users simultaneously.

To activate license follow steps inGuide to activation of Thistuff license

UnDesktop is the official distributor of ThinStuff software for Italy: buying from us you will get technical support via telephone and email in Italian language, warranty and valid invoice for tax purposes. To get local support and a person to contact directly we recommend an authorized dealer UnDesktop.

As expressed by ThinStuff s.r.o. the use of XP/VS Server software is perfectly legal and does not break any law. See more details in EULA (End User License Agreement):

We believe that XP/VS Server falls under paragraph 1.4 "Remote Desktop/Remote Assistance/NetMeeting as "other software which provides similar functionality for a similar purpose."

1.4 Remote Desktop/Remote Assistance/NetMeeting
The Software contains Remote Desktop, Remote Assistance, and NetMeeting technologies that enable the Software or applications installed on the Workstation Computer (sometimes referred to as a host device) to be accessed remotely from other Devices. You may use the Software's Remote Desktop feature (or other software which provides similar functionality for a similar purpose) to access a Workstation Computer Session from any Device provided you acquire a separate Software license for that Device. As an exception to this rule, the person who is the single primary user of the Workstation Computer may access a Workstation Computer Session from any Device without acquiring an additional Software license for that Device.

As they say "Software license" and not "Windows license" it sounds more like they are referring to their TS-CALs. As TSCALs are not available for XP the customer can use XP/VS Client Access licenses instead.

In generale alcune licenze dei software possono proibire in modo esplicito l'uso condiviso del desktop o di una applicazione in assenza di una stessa licenza software valida anche sul client. In questi casi è a discrezione del cliente finale valutare, sulla base dell' EULA specifico del proprio sistema operativo o software, se acquistare una licenza d'uso anche per il client.

The license is connected to the hardware of each machine, so a change in the system leading to the request for a new activation. We process manually all reasonable requests for reactivation and in these cases license is reactivated. (see License's activation guide).

This message appears on a physical PC only when the hardware has changed significantly (eg change the motherboard or the whole PC) or on a virtual machine when the MAC address of the primary Windows network adapter has changed.

You need to restore the MAC address on the virtual machines or proceed to reactivation.

Of course. You can do it buying the new product and specifying that it is an upgrade at time of order (indicate the number of the original license).

Dal costo della nuova versione viene scalato il costo della licenza originale (al listino attuale) e €15,- di commisione.

They never expire.

Prima di installare XP/VS Server su un sistema operativo server assicurarsi che il Terminal Server e il servizio di licenze del Terminal Server non siano installati.

Si, ma ricorda che windows server 2012 è limitato nel numero massimo di 15 utenti (totali fra locali e remoti).

si, remote app funziona su windows 8 standard e professional (funziona come Server) è necessaria però la versione >1.0.6530 (Download)

Esegui mstsc - Seleziona il nome del computer,ecc. e il relativo rdp-file. Adesso aprilo con un editor di testo (notepad, ecc.) e aggiungi le seguenti righe:

    remoteapplicationmode:i:1
    remoteapplicationprogram:s:program path
    remoteapplicationcmdline:s:if necessary

Se stai eseguendo Windows XP Service Pack 3 serve-site - sono necessarie anche le seguenti righe:

    DisableRemoteAppCapsCheck:i:1
    Alternate Shell:s:rdpinit.exe
    Prompt For Credentials On client:i:1

Depending on the type of backup job you have set (full, incremental) and how you have your backup configured (append or overwrite). NovaBACKUP can be set up very easily to have a full backup and incremental backups that will save the changed files as a new version or overwrite the past version (only keeping a single copy of that file).

Both options are available with NovaBACKUP, we offer a simple way to use a backup wizard with our Smart Select (my documents, emails, photos, pictures) and a choose your own manual selection option.

NovaBACKUP Professional only requires a single license to backup your entire Windows PC. If you have more than one, you can purchase a multiple license package at a discount.

NovaBACKUP can do both types depending on the type of backup you select and how you configure it.

NovaBACKUP licensing is simple: once you purchase the software it is yours to keep and it will not time out or shut off. I do recommend, when you purchase NovaBACKUP, you include NovaCare Premium which includes free phone support and upgrade protection so your software is always up to date with each release.

With NovaBACKUP you can backup your entire hard drive or just a single file it's up to you. You can also restore a single file if that is all you need.

NovaBACKUP does support most single tape drive devices as long as they are internal or directly connected to the computer you have NovaBACKUP installed on.

NovaBACKUP works with online backup service providers like Amazon as well as offering local backup to USB drives (as well as other devices).